Last updated on 23 September, 2021
YesssWorks Spaces Private Limited (“YesssWorks”) is committed to protecting and respecting your privacy. This policy and any other documents referred to set out the basis on which any personal information YesssWorks collects from you, or that you provide to us, will be processed by us, and sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website (“Site”), any mobile applications operated by us (“Apps”) and our platform more generally (“YesssWorks Platform”). We encourage you to familiarize yourself with our privacy practices set forth herein, to understand how we collect and use your personal data. Any reference to “we”, “us”, “our” and similar terms herein refers to YesssWorks Spaces Private Limited. Whenever you give us personal data, you are consenting to its processing, collection and use in accordance with this privacy policy. You may withdraw your consent at any time by emailing privacy@contrext.com with your full name.
THE BINDING NATURE OF THIS PRIVACY POLICY AND ITS SCOPE
By accessing or otherwise using the YesssWorks Platform, you agree to be bound contractually by this Privacy Policy. This Privacy Policy applies to information collected, used and maintained by us in conjunction with the use of YesssWorks Platform, Apps and / or Site, and explains our information gathering and dissemination practices. This Privacy Policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (“PII”) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
POLICY CHANGES
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the YesssWorks Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
LINKS TO OTHER WEBSITES
The YesssWorks Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. YesssWorks shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the YesssWorks Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
INFORMATION WE COLLECT FROM YOU
Device Information: In order to improve your app experience and lend stability to our services to you, we may collect information or employ third party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, installed applications on device and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the YesssWorks Platform;
COOKIES
YesssWorks platform automatically gathers information through the use of cookies and other digital markers for such purposes as enhancing your online experience by making it easier for you to navigate through the website and making certain features work better. Cookies and digital markers are text files, which are commonly deposited by websites or application on a user’s hard drive when the user visits a website or application. The file identifies a user’s computer and can record the user’s preferences and other data about the user’s website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it. For example, when you book office space, we use cookies in the checkout process in order to keep track of your order as you move through each step of the booking process. YesssWorks may use the services of third parties to collect and process personal information through the use of cookies and other digital markers on our behalf. You may disable cookies on your computer by changing the settings in the preferences or options menu in your browser. If you choose to disable cookies, you may not be able to access certain areas of the YesssWorks website and application. YesssWorks does not control any cookies of any linked sites, and our Privacy Policy does not apply to them. Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being send.
USES OF YOUR INFORMATION
We may use the information we collect from you in the following ways:
1. To carry out our obligations arising from any contracts entered into between you and us.
2. To personalize your experience.
3. To allow us to better service you in responding to your customer service requests.
4. To process orders and generate billing information.
5. To ask for ratings and reviews, and other forms of feedback.
6. To follow up with you on live chat, email or phone (only with your explicit consent).
7. To verify your credentials for security purposes.
8. To carry out end user compliance checks for export control purposes.
9. To issue virus information alerts and other alert messages.
10. To provide training sessions for which you have registered.
11. To providing maintenance and technical support.
12. To inform you of any changes to the Service, as well as about upgrades, updates and renewals.
13. To generate logs, statistics and reports on service usage, service performance and malware infection.
14. To develop and enhance the Service, to repair errors or bugs, and to develop new versions of the Service.
We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation. We analyse the log files of our YesssWorks Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES
We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety. However, Non-Personal Information may be provided to other parties for marketing, advertising, or other uses. Where permitted by law, we may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to adhere to this privacy policy. If we are acquired by or merged with another entity, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected about you to the other company. Our successors and assigns may collect and use your information for substantially similar purposes as described in this privacy policy.
DATA SECURITY PRECAUTIONS
We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the YesssWorks Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone. Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the YesssWorks Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
OPT-OUT
YesssWorks gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product and service-specific information and YesssWorks-wide marketing communications. YesssWorks-wide communications may include new product information, special offers, or an invitation to participate in market research. YesssWorks provides you the opportunity to “opt-out” of having your personal data used for certain purposes when we ask for this information. For example, if you purchase a product from us but do not wish to receive any additional marketing material from us, you can indicate your preference on the order form. If you no longer wish to receive our newsletter and/or promotional communication, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing at contact@yesssworks.com. Please type “Opt-Out” in the subject-line.
GRIEVANCE OFFICER AND YESSSWORKS PLATFORM SECURITY
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at contact@yesssworks.com or write to our Grievance Officer at the following address:
YesssWorks Grievance Officer
303, Tower - A, Peninsula Business Park, G.K. Marg, Lower Parel (W), Mumbai 400013
If you come across any abuse or violation of the Policy, please report to contact@yesssworks.com Further, please note that the YesssWorks Platform stores your data with the cloud platform provided by DigitalOcean, LLC (DigitalOcean), which may store this data on their servers located outside of India. DigitalOcean cloud platform has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at https://www.digitalocean.com The privacy policy adopted by DigitalOcean, LLC are detailed in https://www.digitalocean.com/legal/privacy-policy/. In the event you have questions or concerns about the security measures adopted by DigitalOcean, you can contact their data protection / privacy team / legal team or designated the grievance officer at these organisations, whose contact details are available in its privacy policy, or can also write to our Grievance Officer at the address provided above.